Business Without the Bullsh*t: 成功人士必知的37条规则

著名的销售教练Geoffrey James曾出版了一本书,名为《Business Without the Bullsh*t: 49 Secrets and Shortcuts You Need to Know》,轰动了不少经商者和管理者,书中详细介绍了企业管理者应该如何当领导,员工应当如何调整心态全身心投入工作,以及同事关系人际交往等问题,让不少读者受益匪浅。via-inc.com

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这里,仅挑选出来一些精华部分,和大家分享学习之,想要了解更多,可以去amazon购买, 购买

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如何管理自己的情绪

1、如何变得积极向上

  1. 每天都期待一些美好的事情发生
  2. 你想别人怎么对待你,你就怎么对待别人
  3. 不要为无法改变的事情而烦恼
  4. 关注手头的工作过程,而非结果
  5. 把他人想象的和善一些
  6. 不要让别人失望
  7. 每天吃点好的
  8. 试着让自己开心点
  9. 记住:好的永远在后面

2、如何释放压力

  1. 培养耐心和抗压力
  2. 关注你现在正在做的,而非结果
  3. 如果已经工作过量,请适当进行调整
  4. 每周合理的工作量为40小时
  5. 原理那些不会放松、释放自己压力的人
  6. 找一个能安静工作的地方,不要凑合
  7. 不要和陌生人或者傻瓜争论,那是在浪费自己的时间
  8. 按照紧急和重要程度来安排自己的任务,而不是不停地做工作

3、如何消除恐惧

  1. 勇于面对恐惧,就会发现他们没那么可怕
  2. 试着找一些解决方法来对付恐惧
  3. 恐惧只是刺激的一种方式,你要更加向上
  4. 化恐惧为力量

4、如何面对反对的声音

  1. 反对只是意见的一种表达方式
  2. 如果你不认为反对是一种敌对,那么他就什么都不是
  3. 每一种反对的声音都让你更加接近目标

5、如何不再失败

  1. 树立目标激励自己,放在自己经常能看到的地方
  2. 不要说:我试试,而要说:我必须……我可以……
  3. 大目标化小,一步步做
  4. 经常来检查自己,是否距离目标越来越近
  5. 审视自己的缺点
  6. 失败的唯一因素就是你没有把计划付诸行动

如何成功经营自己的事业

6. How to Achieve Your Dream Job

  1. KNOW what would constitute your dream job.
  2. FIND role models and incorporate their way of thinking.
  3. HAVE the courage to sacrifice your security.
  4. LEARN to sell your ideas and yourself.
  5. CREATE a plan and start executing it today.
  6. ADJUST your goal as you learn more about yourself.

7. How to Attain Career Security

  1. LIVE below your means until you’ve got six months of income saved.
  2. DEVELOP expertise that makes it less likely you’ll be fired.
  3. CULTIVATE new opportunities and record them in an escape plan.

8. How to Get More Done Each Day

  1. DON’T take calls from people you don’t know, unless you’re working in telesales or product support.
  2. USE email instead of time-consuming voice mail
  3. LIMIT your chitchat with co-workers.
  4. TURN OFF “alerts” that interrupt your thinking.
  5. KEEP TRACK of how you spend time; that’s half the battle.
  6. REMEMBER that 20 percent of your actions produce 80 percent of your results.
  7. ONLY DO the 20 percent that produces the 80 percent of your results.
  8. PRIORITIZE based on what accomplishes the most with the least effort.

9. How to Use LinkedIn Effectively

  1. YOUR personal brand will define how people see you.
  2. GET a professional portrait and expunge unprofessional ones.
  3. CUSTOMIZE your résumé to match your career goals.
  4. SOLICIT recommendations that are realistic and relevant.
  5. AVOID blogging, unless you’re being paid to do so.
  6. KEEP your irrelevant opinions off the internet.

10. How to Land a Job Interview

  1. CREATE and sell your own job description, if possible.
  2. GET a current employee to recommend you, if possible.
  3. CUSTOMIZE your résumé to match the job description.
  4. EXPLAIN “who I am” in terms of the specific job.
  5. DESCRIBE specifically how you helped former employers, not what you did.
  6. INCLUDE benefits that echo phrases from the job description.

11. How to Ace a Job Interview

  1. DON’T put all your eggs in this one basket.
  2. FIND out all you can about the hiring firm.
  3. DEVISE questions that show you’ve done your research.
  4. REHEARSE answers to the standard questions.
  5. WEAR what you’d wear if you worked there; don’t be late.
  6. GET the offer, then decide whether you really want the job.

HOW TO MANAGE YOUR EMPLOYEES

12. What Great Bosses Believe About Their Jobs

  1. BUSINESS is an ecosystem, so cooperate, don’t fight.
  2. COMPANIES are communities, so treat people as individuals.
  3. MANAGEMENT is service, so make others successful first.
  4. EMPLOYEES are your peers, so treat them like adults.
  5. MOTIVATE with vision, because fear only paralyzes.
  6. CHANGE is growth, so welcome rather than shun it.
  7. TECHNOLOGY eliminates busywork and frees creativity.
  8. WORK is fun, so don’t turn it into a chore.

13. How to Create Loyal, Effective Employees

  1. MANAGE individuals, not numbers.
  2. ADAPT your style to each person.
  3. MEASURE what’s truly relevant.
  4. ONLY one priority per person.
  5. STAY even-tempered.
  6. TAKE responsibility for your low performers.
  7. SHARE your thoughts and ideas.
  8. ASK questions rather than providing answers.
  9. TREAT everyone as equally as possible.
  10. DON’T expect more than you’re willing to give.
  11. EXPLAIN the reasoning behind your decisions.
  12. DON’T prevaricate, decide now!

14. How to Hire a Top Performer

  1. KNOW exactly whom you’re looking for.
  2. CONSTANTLY seek viable candidates.
  3. LOOK for character, not experience.
  4. RESILIENCE is the mark of potential greatness.
  5. SEEK out the self-motivated.
  6. ATTITUDE is all-important.
  7. DON’T settle for canned references.

15. How to Hold a Productive Meeting

  1. HAVE an agenda before you meet.
  2. PROVIDE background information.
  3. DON’T let the meeting meander.
  4. DOCUMENT what decisions were made.

16. How to Offer Constructive Criticism

  1. ADDRESS undesirable behaviors when they happen.
  2. OFFER praise, then identify the behavior you want changed.
  3. ASK questions to understand the “why” behind the behavior.
  4. AGREE upon a plan to change the behavior.
  5. MONITOR and reinforce the changed behavior.

17. How to Redirect a Complainer

  1. SCHEDULE a conversation when they try to start one.
  2. SET the agenda for the conversation as a “problem-solving” session.
  3. LISTEN respectfully to the entire complaint.
  4. ASK what the complainer plans to do.
  5. CONFIRM that your advice is truly wanted.
  6. PROVIDE your best advice (if it’s wanted).
  7. END the conversation at the first “Yeah, but….”

18. How to Fire Somebody

  1. TELL it like it is without the biz-blab.
  2. SHOW empathy for your co-workers.
  3. EXPLAIN why it’s happening, as far as you legally can.
  4. CUT quickly, heal, and move on.

HOW TO MANAGE YOUR CO-WORKERS

19. The Ten Types of Annoying Co-Workers

  1. WAFFLERS can’t decide, so force the issue.
  2. CONQUERORS must win, so make them team leaders.
  3. DRAMATISTS crave attention, so ignore them.
  4. ICONOCLASTS break rules needlessly, so avoid them.
  5. DRONERS are boring, so find something else to do.
  6. FRENEMIES sabotage, so keep them at arm’s length.
  7. TOADIES are irrelevant; be polite but ignore them.
  8. VAMPIRES leach energy, unless you stay upbeat.
  9. PARASITES steal credit, so track who’s contributed.
  10. GENIUSES are all talk, so pester them until they deliver.

20. How to Earn the Respect of Your Peers

  1. BE yourself rather than your role.
  2. SHOW interest in other people.
  3. SHARE the limelight.
  4. DRESS and groom to match your ambitions.
  5. PAUSE before speaking to mentally frame your thoughts.
  6. SPEAK from your chest without verbal tics or an end of sentence rise in pitch.

21. How to Play Clean Office Politics

  1. FIND OUT what other people need and want.
  2. BUILD mutually useful alliances with those you can trust.
  3. KEEP TRACK of the favors you owe and the ones owed you.
  4. USE your alliances at key points to help achieve your goals.

22. How to Recruit a Mentor

  1. MENTORS crave to teach people what they’ve learned.
  2. SEEK OUT mentors who have experience and skills you lack.
  3. ASK for advice and let the relationship develop.
  4. BE KIND when you outgrow the relationship.

23. How to Shine in a Meeting

  1. TREAT meetings as a possible way to advance your agenda.
  2. AVOID meetings that don’t serve your own agenda.
  3. DECIDE whether each meeting will be useful or useless.
  4. EITHER decline to attend or prepare well; no in between.
  5. TAKE notes, so you can speak coherently when it’s your turn.
  6. SPEAK confidently, and, if appropriate, segue into your agenda.
  7. PUBLISH your own “minutes” of the meeting.

24. How to Cope with an Office Bully

  1. DON’T try to calm the bully down or apologize.
  2. INSIST on respectful, professional behavior.
  3. IF the unprofessional behavior continues, leave the immediate area.
  4. COPE with your own emotions privately.
  5. REVISIT the issue at a later date.
  6. DECIDE whether the relationship is worth it.

HOW TO MANAGE YOUR COMMUNICATIONS

25. The Five Rules of Business Communications

  1. KNOW your reason for communicating.
  2. PICK a medium that’s appropriate for the other person.
  3. SIMPLIFY your message for easy mental consumption.
  4. EDIT out all buzzwords and corporate-speak.
  5. AVOID jargon, unless dealing with fellow experts.

26. How to Have a Productive Conversation

  1. KNOW the reason you’re having a conversation.
  2. IGNORE your internal dialog.
  3. LISTEN carefully to the other person.
  4. CONSIDER what was said and echo it back.
  5. RESPOND with something that adds to the conversation.

27. How to Write a Compelling Email

  1. KNOW what decision you want made.
  2. EXPRESS that decision as a conclusion at the beginning.
  3. SUPPORT that conclusion with simple arguments.
  4. PROVIDE evidence to bolster each argument.
  5. REPEAT your conclusion as an action item.
  6. WRITE the subject last and include a benefit.

28. How to Create a Great Presentation

  1. PLAN OUT an emotional journey for the audience.
  2. FLAG the places where the audience will feel emotions.
  3. BUILD a story that creates the emotions in that order.
  4. ARRANGE everything into a simple structure.
  5. MAKE slides relevant, short, simple, and readable.
  6. CUSTOMIZE your presentation and rehearse it.

29. How to Deliver a Great Presentation

  1. STAND UP rather than remain seated when you speak.
  2. CHECK your equipment in advance.
  3. HAVE somebody else introduce you.
  4. SET AND RESPECT a time limit.
  5. AVOID “warm-up” jokes, unless you’re a comedian.
  6. ADJUST your presentation to the “feel” of the room.
  7. LESSEN stage fright by speaking to individuals, not the entire audience
  8. SPEAK directly to audience members.
  9. DON’T meander and skip.
  10. MAKE eye contact with multiple people.

30. How to Work a Room

  1. BE CURIOUS about people and what they do.
  2. WHEN ASKED, describe yourself in terms of the value you provide.
  3. IF the other person seems uninterested, move on.
  4. EXPLAIN how you’re different from the competition.
  5. IF the other person seems uninterested, move on.
  6. OPEN a conversation to assess mutual needs.
  7. IF interest continues, ask for a real meeting.

31. How to Negotiate a Deal

  1. DEFINE what’s on the table in the deal.
  2. DECIDE what’s important to you and what’s not.
  3. HAVE reasons why those things are important to you.
  4. RESERVE a plan B, so your hand isn’t forced.
  5. LET the other person open the negotiation.
  6. WORK together rather than digging your heels in.
  7. CREATE a deal that reflects what you both value.
  8. STOP negotiating when the bulk of the deal is defined.

HOW TO MANAGE YOUR BOSS

32. The Twelve Types of Bosses

  1. VISIONARIES are inspiring but can act like jerks.
  2. CLIMBERS want to get ahead, so expect no loyalty.
  3. BUREAUCRATS hate change, so document everything.
  4. PROPELLERHEADS love gadgets, so become an expert.
  5. FOGEYS want respect, so recruit them as mentors.
  6. WHIPPERSNAPPERS are insecure, so don’t make suggestions.
  7. SOCIAL DIRECTORS love consensus but may suddenly explode.
  8. DICTATORS make fast decisions but cause disasters.
  9. SALES STARS would rather be selling, so let them do so.
  10. HATCHET MEN execute layoffs, so get another job pronto.
  11. LOST LAMBS need your help but may get dependent on you.
  12. HEROES are rare, so enjoy them while it lasts.

33. How to Keep Any Boss Happy

  1. DO what you say you’ll do.
  2. KEEP your boss in the loop.
  3. CARE about your quality of work.
  4. ACCEPT decisions when they’re made.
  5. SOLVE problems without whining.
  6. BE concise and clear.
  7. MAKE your boss successful.

34. How to Get the Best from Your Boss

  1. COMMUNICATE what you need in order to do your best.
  2. KEEP your manager informed of your progress.
  3. MAKE a case for keeping you in your job.
  4. ENSURE that everyone knows how much you contribute.
  5. UNDERSTAND your boss’s goals and desires.
  6. CULTIVATE a common interest.

35. How to Ace Your Performance Review

  1. FIND OUT what you must accomplish and document the conversation.
  2. TRACK and report on your accomplishments against your metrics.
  3. WRITE your performance review draft or provide “inputs” to same.
  4. IF the boss attempts to renege, insist on some other reward.

36. How to Handle an Unreasonable Request

  1. BE flexible about what’s unreasonable.
  2. IF you accept the task, negotiate something in return.
  3. CULTIVATE the courage to say no.
  4. REMEMBER that once you do it, it’s part of your job.

37. How to Ask for a Raise

  1. DON’T bother discussing what you need, want, or expect to be paid.
  2. BASE your proposed raise on your financial contribution.
  3. LET your boss know how much it would cost to replace you.
  4. GATHER information to buttress your case.
  5. ESTABLISH a discrepancy between your value and your pay.
  6. FIELD objections, so they reinforce your case.
  7. PUSH until you’ve gotten a commitment with a number.

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